Privacy Policy

At Cre8ivy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By accessing or using our platform, you agree to the practices described in this policy.

Information We Collect

• Personal Information: When you register on our platform, request services, or interact with our website, we may collect information such as your name, email address, phone number, and other contact details.
• Project Details: Information provided through our project inquiry or registration forms, including project scope, budget, and design preferences.
• Usage Data: We automatically collect information about your interactions with our site, such as IP address, browser type, and pages visited, to improve our services and enhance your user experience.
• Uploaded Documents: Files and documents you upload (e.g., floor plans, legal certificates) are stored securely and used solely for the purposes of providing our services.

How We Use Your Information

• Service Delivery: To match you with the right design professionals, process project inquiries, and facilitate communication between homeowners, architects, and suppliers.
• Platform Improvement: To analyze usage data, improve website functionality, and develop new features.
• Marketing and Communication: With your consent, we may send you updates, newsletters, or promotional materials about our services and industry insights. You can opt-out at any time.
• Compliance: To meet legal obligations and resolve disputes.

Data Protection and Security

We implement a variety of security measures, including encryption, secure servers, and access controls, to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to secure your data, no online transmission is completely secure; therefore, we cannot guarantee absolute security.

Sharing Your Information

• Third-Party Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website and delivering services. These vendors are contractually obligated to maintain the confidentiality and security of your data.
• Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or safeguard the safety of our users.

Your Rights

• Access and Correction: You have the right to access and update your personal information by logging into your account or contacting our support team.
• Opt-Out: You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
• Data Deletion: If you wish to have your personal data deleted, please contact us. We will respond promptly and take appropriate action in line with legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will send you email in our newsletter and notify you of any significant changes. We encourage you to review this policy periodically to stay informed about how we protect your information.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Contact Us

If you have any questions about these Terms & Conditions, please contact us.